Terms of Service

These Terms, together with our Privacy Policy and, where executed, our Data Processing Addendum and any order form, form the entire agreement between you and TempoDocs. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

• You must be at least 16 years old and provide accurate registration information.
• You are responsible for all activity under your credentials and for maintaining their confidentiality.
• You must notify us promptly at security@tempodocs.com of any suspected unauthorized access.
• Workspace administrators are responsible for adding, configuring, and removing users in their workspaces.

• Paid subscriptions renew automatically each billing period until cancelled.
• Fees are due in advance and non-refundable except as required by law or expressly stated in an order form.
• We may change pricing on at least 30 days' notice; changes take effect at the next renewal.
• You are responsible for all applicable taxes other than TempoDocs's income taxes.
• Overdue amounts accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.

Free trials and features marked "beta," "preview," or "early access" are provided as-is without warranty and may be modified or discontinued at any time. Do not use beta features for production data.

You will not, and will not permit any user to:

• Violate any law or third-party right.
• Reverse engineer, scrape, or attempt to discover source code or trade secrets of the Services.
• Upload malware, conduct intrusion testing without prior written consent, or interfere with service integrity.
• Use the Services to send spam, harass, or transmit unlawful, defamatory, or infringing content.
• Resell or white-label the Services without a written reseller agreement.
• Use the Services in a way that exceeds documented rate limits or fair-use thresholds for your plan.

You retain all rights to documents, files, and other content you upload ("Customer Content"). You grant TempoDocs a worldwide, non-exclusive license to host, copy, transmit, display, and process Customer Content solely to provide and improve the Services for you, subject to our Privacy Policy and DPA.

TempoDocs and its licensors retain all rights in the Services, including software, documentation, models, and trademarks. No rights are granted other than those expressly set out in these Terms.

The Services include AI-powered extraction and analysis features. AI outputs are probabilistic and may be incomplete or inaccurate; you are responsible for reviewing outputs before relying on them. Customer Content is not used to train TempoDocs's or any third-party provider's foundation models. Prompts and outputs are processed by named subprocessors listed in the DPA.

Our processing of personal data is governed by the Privacy Policy. Where you submit personal data of EU/UK/California residents through the Services, the Data Processing Addendum is incorporated into these Terms by reference.

The Services may interoperate with third-party products you choose to enable (e.g., identity providers, file storage, calendars). Your use of those products is governed by their own terms; TempoDocs is not responsible for them.

Each party will protect the other's confidential information with the same care it uses for its own confidential information of like importance, and not less than a reasonable standard of care. Customer Content is your confidential information; product roadmap and security documentation are ours.

TempoDocs warrants that the Services will materially conform to the documentation during any paid subscription. EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND DOCFLOW DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TempoDocs will defend you against third-party claims that the Services infringe a US patent, copyright, or trademark, and pay damages finally awarded, provided you promptly notify us and let us control the defense. You will defend TempoDocs against claims arising from your Customer Content or your violation of these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS IS LIMITED TO THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO BREACHES OF CONFIDENTIALITY, INDEMNIFICATION OBLIGATIONS, OR YOUR PAYMENT OBLIGATIONS.

• These Terms remain in effect while you have an account.
• You may cancel at any time from billing settings; access continues through the end of the paid period.
• We may suspend or terminate immediately for material breach, non-payment, or risk to platform security.
• On termination, Customer Content is retained for 7 days then permanently purged in line with our retention schedule.

These Terms are governed by the laws of the State of California, USA, excluding conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in San Francisco County, California, and each party consents to personal jurisdiction there. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

• Assignment: Neither party may assign without consent, except in connection with a merger or sale of substantially all assets.
• Force majeure: Neither party is liable for delays caused by events beyond reasonable control.
• Notices: To TempoDocs at legal@tempodocs.com; to you at the email associated with your account.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• Updates: We may update these Terms; material changes take effect 30 days after notice to administrators.